Shipping Policy
Welcome to ICCS MART PRIVATE LIMITED. This Shipping Policy outlines the terms and conditions for the delivery of men's wear products purchased through our website. By placing an order with us, you agree to the following shipping terms.
Shipping Process
We aim to process and dispatch all confirmed orders within 1–2 business days. Once your order has been shipped, you will receive an email and/or SMS containing your order details and tracking information (where applicable).
Delivery Timeframes
Estimated delivery timelines may vary depending on your location and courier partner availability. Our standard delivery estimates are:
- Metro Cities: 3–5 business days
- Non-Metro Cities: 5–7 business days
- Remote Areas: 7–10 business days
Note: Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, natural disasters, or courier delays.
Shipping Charges
Shipping charges, if applicable, are calculated based on the delivery location, order value, and package weight. The applicable shipping charges will be displayed during checkout before payment.
- Free Shipping: Available on eligible orders as displayed on our website.
- Standard Shipping: Charges vary depending on the delivery location and order details.
Delivery Coverage
Currently, we deliver only within India. We do not offer international shipping at this time.
Order Tracking
After your order has been dispatched, we will send you a tracking number via email or SMS. You can use this tracking number to monitor the shipment on the courier partner's website. If you require assistance, our customer support team will be happy to help.
Packaging
We carefully pack all men's wear products to ensure they reach you in excellent condition. If your package appears damaged or tampered with at the time of delivery, please refuse the package and contact us immediately.
Failed Deliveries
If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, the courier may attempt redelivery. If the shipment is returned to us, additional shipping charges may apply for re-dispatch.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to unforeseen circumstances. We will keep you informed if there is a significant delay in processing or delivery.
Change of Shipping Address
If you need to update your shipping address after placing an order, please contact us immediately. Address changes can only be accommodated before the order has been dispatched.
Lost or Stolen Packages
Once the courier confirms successful delivery to the provided address, ICCS MART PRIVATE LIMITED is not responsible for lost or stolen packages. However, we will assist you in coordinating with the courier partner whenever possible.
Contact Us
If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us:
- Company Name: ICCS MART PRIVATE LIMITED
- Address: OFFICE NO. 204, ZEN BUSINESS CENTER, ABOVE CCD CAFE, NEAR BHUMKAR CHOWK, WAKAD, MULSHI, PUNE - 411057, Maharashtra, India
- Email: ICCSMART0828@GMAIL.COM
- Phone: +91-9226070468
Thank you for choosing ICCS MART PRIVATE LIMITED. We appreciate your trust and look forward to delivering quality men's wear products with a reliable and hassle-free shipping experience.